Deaf trainers give you insight in what your customers think but do no say out loud.
A lot of misunderstandings and inefficiency at work exist because of a lack of communication. This is because most of the time, we only focus on what people say. This seems logical, but.. about 85% of all communication is non-verbal.
During an interactive workshop, participants are shown the surprising ways of body language. Handy for colleagues amongst themselves, for conversations with superiors or contact with clients.
Experience and learn from the master of body language: deaf trainers. Because who could be better at giving you feedback than people who have spoken sign language their whole lives? An innovative activity for your MVO-portfolio, that also affects your team in a positive way.